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FINAXONE / INDUSTRIES / REPAIR & MAINTENANCE SERVICES

Keep service relationships going beyond the sale.

Bring customer accounts, service workflows and billing together.

ERP FOR REPAIR & MAINTENANCE SERVICES

Bring the daily work
into one picture.

Service and repair work continues after an item is sold. FinaxOne connects customer information, serial-number and warranty records, service access, inventory and billing so you can explore the full after-sales workflow.

Start with the modules relevant to your business, then explore the connections between accounts, customers, stock and people.

AN EXAMPLE OF THE EVERYDAY FLOW

From the first record
to the bigger picture.

01

Identify the customer and item

Keep contacts, product serial numbers and warranty records in view.

02

Manage service access

Explore customer and dealer logins and service claims.

03

Track parts

Organize spare-part purchases and inventory.

04

Bill and follow up

Create invoices and maintain customer receipts and account records.

RELEVANT TO YOUR BUSINESS

Explore these workflows.

Browse every feature →

CRM, sales & service

Keep customer relationships and after-sales work connected.

  • Company and customer profiles
  • Multiple contacts per company
  • Business and contact addresses
  • Sales leads and follow-ups
  • Field sales and marketing agents
  • Agent expense tracking

Stock & inventory

Track the goods you buy, sell, store and manufacture.

  • Stock-in and stock-out
  • Inventory updates from invoices
  • Stock transfers
  • Stock locations
  • Batch inventory
  • Manufacturing and expiry dates

Sales & purchasing

Keep the journey from quotation to payment organized.

  • Quotations and estimates
  • Sales orders
  • Proforma invoices
  • GST sales invoices
  • Recurring invoices and orders
  • Purchase orders and purchase invoices

A LITTLE MORE CLARITY

Questions for repair & maintenance services.

Can customers track service and warranty work?

The suite includes customer and dealer service logins, warranty records and service-claim workflows. Discuss the customer access you require.

Which modules should our business start with?

Explore CRM, sales & service, Stock & inventory, Sales & purchasing. The right configuration depends on your actual workflows; review your requirements and plan with the team.

Can we see our workflow before choosing a plan?

Yes. Book a personalized demo and describe your current processes, the tools you use and the work you want to connect. The team can walk through the relevant modules and confirm your requirements.

THE COMPLETE BUSINESS PICTURE

Go beyond a
single task.

FinaxOne brings GST accounting, billing, inventory, order management, HRM, CRM and MRP into a complete ERP. Choose the modules relevant to your business.

Explore FinaxOne ERP →

EXPLORE BY BUSINESS

More ways to use FinaxOne.

Explore 18 business categories,
with workflows tailored to the way you work.

Let’s talk about your workflow.

See how FinaxOne can fit your business requirements.

Request a personalized demo →

BUILT FOR THE WAY YOU WORK

Industries we serve

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Does your business need a custom solution?

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A CONNECTED BUSINESS ECOSYSTEM

Our Integration Partners

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