Skip to content

CUSTOMERS, SALES & AFTER-SALES SERVICE

FinaxOne CRM

Closer to customers.
Clearer on what’s next.

Organize contacts, sales leads, follow-ups and service relationships as part of your wider business workflow.

Explore plans
FinaxOne

BUILT AROUND YOUR WORKFLOW

A clearer way through your day.

01

Keep contacts connected

Organize company profiles, multiple contacts and business addresses.

02

Follow your sales activity

Manage leads, follow-ups, sales agents and field activity.

03

Support the relationship

Connect customer access, product warranty records and service claims.

A CLOSER LOOK AT FinaxOne CRM

Keep the relationship moving forward.

FinaxOne

01 / YOUR EVERYDAY WORK

Know the business behind the contact

Organize company profiles, multiple contacts and business addresses. Give sales and service conversations a consistent customer reference instead of spreading the details across separate lists.

  • Company and customer profiles
  • Multiple contacts per company
  • Business and contact addresses

Useful when several people at a customer company are involved in sales, billing or service.

FinaxOne

02 / YOUR EVERYDAY WORK

Follow the next sales activity

Work with sales leads, follow-ups and field sales agents. Explore how agent expenses and field activity records can support the way your sales team operates.

  • Sales leads and follow-ups
  • Field sales and marketing agents
  • Agent expenses and location records

Discuss the steps your team follows from a new enquiry to a sales handover.

FinaxOne

03 / YOUR EVERYDAY WORK

Keep after-sales work connected

Review product warranty records, serial-number-based tracking and service claims. Customer and dealer access can provide a connected starting point for the service relationship.

  • Product and serial-number warranties
  • Dealer and customer service logins
  • Warranty and service claims

Especially relevant to businesses that sell equipment, electronics or products with warranty obligations.

MAKE THE DEMO YOURS

Bring your process.
We’ll explore the fit.

Use a real example from your business to review FinaxOne CRM. We’ll discuss the relevant features, plan availability and setup requirements.

01

Show us the work

Describe your current process, the people involved and the records you use.

02

Review the relevant tools

Follow the workflow through the modules and identify what needs configuring.

03

Define your next steps

Discuss your plan, optional add-ons, migration and any custom requirements.

BEFORE YOU GET STARTED

Your questions.
A clearer starting point.

Does CRM include after-sales service?

The listed suite capabilities include warranty records, service claims and dealer or customer service logins. Confirm the modules and access required for your workflow.

Can it support a field sales team?

Field sales agents, agent expenses and GPS location are listed capabilities. Review the relevant access, configuration and plan with the team.

How does CRM connect to the rest of FinaxOne?

FinaxOne places customer relationships within a wider ERP suite. Use a demo to review the handover between contacts, sales documents, billing and service.

EXPLORE FinaxOne CRM

The details that
make the difference.

Explore relevant capabilities.
Confirm your modules and plan with our team.

CRM, sales & service

Keep customer relationships and after-sales work connected.

  • Company and customer profiles
  • Multiple contacts per company
  • Business and contact addresses
  • Sales leads and follow-ups
  • Field sales and marketing agents
  • Agent expense tracking
  • Field-agent GPS location
  • Bulk email and SMS
  • Product warranty records
  • Serial-number-based warranty tracking
  • Dealer and customer service logins
  • Warranty and service claims

Ecommerce & customer portals

Link online orders and self-service access with your ERP.

  • Orders from different ecommerce portals
  • Centralized stock tracking
  • Invoices for ecommerce orders
  • Customer portal logins
  • Customer access to quotations
  • Customer access to invoices
  • Customer access to orders
  • Customer warranty and service portal
  • Retail POS billing
  • UPI payments at the point of sale

PART OF THE BIGGER PICTURE

Built for your business.
Across industries.

Service providers, traders, retailers and manufacturers use different workflows. Explore the FinaxOne tools relevant to yours.

Find your industry →

See FinaxOne CRM in action.

Bring your workflow. We’ll walk you through the relevant tools.

BUILT FOR THE WAY YOU WORK

Industries we serve

Explore all industries →

Does your business need a custom solution?

Let Us Contact You

Client Testimonials

What Our Clients Say About Us

A CONNECTED BUSINESS ECOSYSTEM

Our Integration Partners

Explore the platforms in the FrogSuite Saas ecosystem.